Case Studies
Triage and document processing at Park Leys
Claire and Jodie explain how their 17,500-patient practice uses Anima to handle patient requests and incoming letters.
Calls, triage and document processing at Magdalen
Magdalen's experience with Andi, alongside the practice's reported results for triage and document processing.
Managing patient demand at Sunny Meed
Sunny Meed's team discusses its experience of using Anima for telephone requests, triage and clinical correspondence.
How Boroughbury changed its document workflow
How Boroughbury Medical Centre reclaimed 20 hours a week from document allocation and helped its coding team work faster.
Learning from practices in Norfolk
Lydia, one of our experienced account directors, spent a week visiting practices in Norfolk. Here is what she learnt about primary care along the way.
Embrace the 8am rush with Andi
Embrace the 8am rush. Andi, Anima's AI receptionist, handles 80% of all inbound calls, resolving hundreds of patient requests by 9am across 45 languages and 100+ clinically validated pathways. Every request comes RAG-scored with full clinical notes.