The fastest way to get the care you need

Patients use Anima to get what they need from their GP practice quickly, without always having to visit or call the practice.


The care you need, when you need it

Use Anima to quickly get in touch with your GP practice

What does Anima do?

Anima is a communication platform that allows you to seek care from your GP practice. When you have an issue that you want to contact your GP about, you can use Anima to submit your request online.

What about my data?

Anima is approved by the NHS, and we work with your GP practice or healthcare provider in order to enable them to provide you with care. We sign specific agreements to let us do this, and only collect the data that we need in order to make this happen.

What does it cost?

Nothing! Anima is absolutely free for patients to use: all you need to sign up is access to a phone or computer, an email address and mobile phone number. If you don’t have any of these, your practice can even submit requests on your behalf.

Hear from our patients

We want to make sure your experience of accessing care from your GP is the best it can be. Here’s how some patients using Anima have found it:

So much more efficient than booking an appointment and attending the surgery.

Patient, Oxfordshire

This is SUCH a good chance from the old system! It did exactly what I wanted to and its easy to use!

Patient, Hampshire

I am very impressed with the new Anima system at my GP surgery. It's a breath of fresh air.

Patient, West Midlands

My request was dealt with on the same day and a plan was sent through almost immediately.

Patient, Oxfordshire

How it works

Anima helps you quickly get the care you need from your GP practice, and there’s just 3 steps to get started - here’s a video overview:

1. Register

It only takes a couple of minutes to set up your account: your account gives you access to your own personal dashboard to track all your requests and messages from your practice.

2. Submit

Once you’ve created your account, you can start submitting requests to your practice straight away from your phone or computer. Most requests take between 2 and 5 minutes to complete.

3. Practice review

Your request will be sent to your practice: a healthcare professional will always review your request. You’ll receive regular email and SMS notifications letting you know when your practice has responded.

Get started in minutes

If your GP practice is already using Anima, you can create an account and start submitting requests in minutes.

If you have been told to register for Anima by your GP practice, please follow their instructions to create your Anima account. If you already have an Anima account, you can login here.

Want to start using Anima? Refer your GP practice to us today: