Your phone triage, simplified
Andi gathers patient information and routes structured requests to the right team in Anima. Handle calls alongside online requests, without re-keying.
AI receptionist
Andi answers, so no one waits on hold
5,000 fewer calls answered by reception in the first month Read the case study
Help patients explain what they need
Guide patients through medical queries, administrative requests and repeat prescriptions in a conversation, with the details ready for your team.
Detect urgent calls and escalate safely
Follow your practice protocols to identify potential urgency and escalate calls. Use routine mode to manage daily demand.
Embrace the 8am rush with Andi
Embrace the 8am rush. Andi, Anima's AI receptionist, handles 80% of all inbound calls, resolving hundreds of patient requests by 9am across 45 languages and 100+ clinically validated pathways. Every request comes RAG-scored with full clinical notes.
Read the case study