Triage

Manage patient demand more efficiently

55% fewer calls after six months of total triage Read the case study

See the whole front door

Our online consultation software gathers patient histories through tailored questionnaires, supporting total triage in NHS GP practices. Review every request in one dashboard, prioritise by risk and assign it to the right colleague.

Patient requests prioritised in one triage dashboard

Move from request to patient care

Message patients by SMS, email or NHS App, then arrange care with self-booking links and appointments connected to your EHR rotas.

Appointment booking connected to the patient request

Less repetitive work, and more control

Use total triage workflows to route patients to the right care. Draft messages, clinical notes and administrative requests for your team to review.

Patient communication and clinical notes prepared for review

51,058 requests in ten weeks across Derbyshire practices

Derby & Derbyshire ICB partnered with Anima to deploy AI-powered triage across GP practices, processing 51,058 requests in just over ten weeks with same-day action for over 80% of cases.

Read the case study

One PCN’s move to total triage; Your Health Partnership; Eleanor Cross Healthcare; Fordingbridge Surgery

Comparing your Triage & Messaging options?

Anima vs. Accurx Anima vs. eConsult Anima vs. Patchs