Get started with Anima

It only takes a few minutes to get started with Anima: and once you've created your account, you'll have everything you need to handle any patient request from start to finish - all in one platform.


This page explains how to get started - if you need more help you can book an onboarding call with us where we'll walk you through everything.

Are you a patient?

This page is intended for healthcare professionals using Anima. If you are a patient, please use the links in this box to find out more about Anima:

How to get started

Here's an overview of how to get started - keep reading for detailed instructions

Download Anima

Install our desktop program on your computer

Create your account

Open Anima, click Create Account and follow the instructions

Invite your patients

Invite your patients to submit their requests through Anima

Invite your colleagues

Invite your team to start managing their patients with Anima

Getting started: step-by-step

Step 1: download Anima

Click Download Anima to install our desktop program onto your computer. Install Anima on a computer that you use for work, and ensure it has EHR access if you want to use our EHR integrations. 

You also have the option of using our web app, which doesn't require any software to be downloaded. If you use the web app, you will not be able to access our EHR integrations - but everything else is the same!

Requires Windows 10

Step 2: create your account and log in

Once you've downloaded Anima, create your account. 

Click Create Account and enter your NHS email and a password (one that you will remember!). Check your NHS email for a verification code - enter the code, and then complete the form with your role and practice name.

Click Update details, and you've created your account!

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Step 3: welcome to Anima!

Now you're set up, you can start using Anima to manage your patient requests immediately. Check out our recommendations for advertising Anima with your patients, such as putting our banner on your practice website. Click Telling patients about Anima to read more.

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You can also use the Contact Patients feature in Anima to send texts and emails to patients, including inviting them to submit requests through Anima. From your Anima dashboard, click Contact Patients on your left-hand menu to start sending messages. 

Step 4: invite your team

You can always use Anima just to manage your own patients, but you might want to invite other members of your practice team as more patients join - you can send invites right from your dashboard.


From your Anima dashboard, click Invite your team in your left-hand menu and enter your colleague's details.

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Need more help?

If you ever need more help while using Anima, use any of our in-built support features:

  • You can access our guided tour at any time from your left-hand menu. This will take you through how to use the most commonly used features in Anima, like managing patient requests and contacting patients.

  • On every page, there's a blue Help button in the bottom-right corner. Click to start a live chat with one of the Anima team - you're only ever minutes away from a video call with us.
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Prefer to have a helping hand?

If you'd prefer to be onboarded by one of the Anima team, you can book an onboarding call whenever suits you. Click Book an onboarding call to choose a slot!